SERVICE
PRODUCTS
Providing the best service
for your projects.
Service
Back-up service
To compliment our range of equipment we provide a comprehensive parts and maintenance back-up service to all our customers. We also offer the training service to our VIP clients.
Parts service:
SBM spare parts and wear parts are designed and manufactured using materials and techniques that ensure total compatibility with our machines - utilising only the best materials by professional engineers, choosing quality components, therefore we highly recommend the use of only genuine SBM Machinery’s parts. By using high quality components we ensure you maximise the productivity of your machine.
Maintenance service:
The SBM Machinery’s maintenance support service covers the complete product range of crushers, screens, feeders, grinding mills and foundry equipment.
We pride ourselves on being able to supply key spare parts on a next-day basis and ensure that an engineer is on-site when required.
Training service:
Ensuring your long-term success with machines from the SBM Machinery is a matter of particular concern to us. Qualified training of machine operators and the specialized knowledge required for servicing and maintenance are prerequisites when it comes to ensuring optimum, long-term utilization of our machines. The SBM Machinery offers the opportunity of training your expert personnel through in-depth training courses. Because: Well-trained staff is simply more efficient.
Pre-sale services :
Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investments.
- 1. Select equipment model;
- 2. Design and manufacture products according to clients' special requirement;
- 3. Train technical personnel for clients.
Services during the sale :
Respect clients; devote ourselves to improving the total value of clients.- 1. Pre-check and accept products ahead of delivery;
- 2. Help clients to draft solving plans.
After-sale services :
Provide considerate services to minimize clients' worries.- 1. Assist clients to prepare for the first construction scheme;
- 2. Install and debug the equipment;
- 3. Train the first-line operators on site;
- 4. Examine the equipment regularly;
- 5. Take initiative to eliminate the troubles rapidly at site;
- 6. Distribute the guarantee fittings door-to-door;
- 7. Provide perfect service;
- 8. Provide technical exchanging;
- 9. Provide maintenance for big items.
